Order information

Shipping & Returns

Shipping

Orders are distributed from our warehouse in North Carolina, USA, and ship within two business days.

Shipping is $3.99. Orders of $35 or more ship free. Shipping charges are shown during checkout before payment.

If you are not happy with your order, contact us within 30 days of delivery to request a refund.

Email nessie@creatureclean.com and include your order information so we can help.